EDGE Online
Technology Corner
Minor Chromebook Tech Support
- What Device am I Using?
- Restoring Chromebook to default settings (solves most tech issues)
- General Tech Help
- Canvas Help
- Engagli Help
- Google Meet Help
- GoGuardian Help
What Device am I Using?
Restoring Chromebook to default settings (solves most tech issues)
General Tech Help
![When you get the spinning wheel of death in Google Chrome]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1728514444/salkeizk12orus/utiltqgz4szilemwtohl/Screenshot2024-10-07at10731PM.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1728514444/salkeizk12orus/utiltqgz4szilemwtohl/Screenshot2024-10-07at10731PM.png","width":348}])
![Accessing Padlet access error fix]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1726250826/salkeizk12orus/vlvabmwtcjkbubrpv7k6/Padleticon.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1726250826/salkeizk12orus/vlvabmwtcjkbubrpv7k6/Padleticon.png","width":348}])
![Reset Chrome Settings to Default]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697057281/salkeizk12orus/ioqh4hx0mpbcafjliixy/ChromeLogo.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1697057281/salkeizk12orus/ioqh4hx0mpbcafjliixy/ChromeLogo.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1697057281/salkeizk12orus/ioqh4hx0mpbcafjliixy/ChromeLogo.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697057281/salkeizk12orus/ioqh4hx0mpbcafjliixy/ChromeLogo.png","width":1024}])
![How to View ParentSquare Notifications]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697056727/salkeizk12orus/ofdyms8b0mo6vs0istby/ParentSquareLogo.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697056727/salkeizk12orus/ofdyms8b0mo6vs0istby/ParentSquareLogo.png","width":500}])
![Clear Cache and Cookies]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697058654/salkeizk12orus/bvhrsi2fd5i4lvnkvied/clear-cache.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1697058654/salkeizk12orus/bvhrsi2fd5i4lvnkvied/clear-cache.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1697058654/salkeizk12orus/bvhrsi2fd5i4lvnkvied/clear-cache.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697058654/salkeizk12orus/bvhrsi2fd5i4lvnkvied/clear-cache.png","width":1200}])
![Access District Accounts on a Personal Device]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697059530/salkeizk12orus/w3abhr0k4i2jnk0tttly/PhoneTabletLaptop.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697059530/salkeizk12orus/w3abhr0k4i2jnk0tttly/PhoneTabletLaptop.png","width":512}])
![Password Reminders]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697059836/salkeizk12orus/ianztlpdqhahv9c42rx7/password-icon.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1697059836/salkeizk12orus/ianztlpdqhahv9c42rx7/password-icon.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697059836/salkeizk12orus/ianztlpdqhahv9c42rx7/password-icon.png","width":800}]){kind=icon}
Canvas Help
![How to View Annotation Feedback from your Teacher]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1706295967/salkeizk12orus/x5973qkqxi0ojuvnjaum/Canvas-square2.png","width":250}])
Engagli Help
![Adding Closed Captioning in Engagli]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_4/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":1200},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_5/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":1600},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1738169897/salkeizk12orus/rkvnqf4dsidm8qipedeb/Engaglilogo.png","width":2004}])
Google Meet Help
![Google Meet Basics]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1726594338/salkeizk12orus/haln4en2gmuejp1ehhxd/GoogleMeetappicon.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1726594338/salkeizk12orus/haln4en2gmuejp1ehhxd/GoogleMeetappicon.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1726594338/salkeizk12orus/haln4en2gmuejp1ehhxd/GoogleMeetappicon.png","width":556}])
![Logging into Google Meet for class]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1726613357/salkeizk12orus/crbkp3lme9ed4rmppxc1/GoogleMeetCanvasbutton.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1726613357/salkeizk12orus/crbkp3lme9ed4rmppxc1/GoogleMeetCanvasbutton.png","width":340}])
GoGuardian Help
![Managing the GoGuardian Chat]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1727130560/salkeizk12orus/e0pf8dzbwhrzvc0zunbm/GoGuardianicon.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1727130560/salkeizk12orus/e0pf8dzbwhrzvc0zunbm/GoGuardianicon.png","width":302}])
EVERY WEEK Shut Down Your Computer!
Your device needs to be completely shut down to install updates.
Closing the screen or restarting does not allow all updates to install.
Parent Resources
Monitor and Control Your Student's Internet Usage (using GoGuardian)
ParentSquare information and tech support
Accessing & Using ParentSquare
![How to save your files (mac)]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1739205673/salkeizk12orus/tpk8wjrmjqqlvhd9om2t/saveasicon.png","width":72}])
![Reinstall Screen Capture Permissions]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1737137303/salkeizk12orus/ldu9qahpo8cspxcdesvq/ResettingScreenCapturePermissionsformac.png","width":214}])
![Reconnecting your mac to the district server (jamf connect)]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1737137187/salkeizk12orus/bla2cyag7hebpmzey40r/ResettingMacJamfConnect.png","width":218}])
![Self Service--Reinstalling Chrome Directions]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1737136456/salkeizk12orus/jfklji07mnv8wcqvhuks/Selfserviceappicon.png","width":182}])
![MacBook Setup Guide]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697058067/salkeizk12orus/shmt4hvot6oxvwfwkfau/Macbook.png","width":225}])
![Split Screen on a Mac]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1697056996/salkeizk12orus/e61avk0bixmb5x8ffhe5/SplitScreen.png","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_2/v1697056996/salkeizk12orus/e61avk0bixmb5x8ffhe5/SplitScreen.png","width":512},{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_3/v1697056996/salkeizk12orus/e61avk0bixmb5x8ffhe5/SplitScreen.png","width":800},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1697056996/salkeizk12orus/e61avk0bixmb5x8ffhe5/SplitScreen.png","width":1200}])