MacBook Setup Guide

INITIAL SETUP

STEP 1: Wifi

Connect to the wifi when you turn on the computer.

• You can do so by clicking on the WiFi symbol at the top right
• Then scroll down to your wifi network name and enter any password you may have.
• Please note that the school district is not allowed to provide wifi support to families.

STEP 2: Logging in 

• Use your full six-digit student ID and school email address (ex: ######@salemkeizer.org) and your default password
  • First and last initial, lowercase, followed by your date of birth. Ex:
    • Robin Sampson, 10/27/1998 = rs10271998
    • Toby Salads, 5/27/2001 = ts5272001
    • Jessica Regan, 1/12/2004= jr1122004).
• If you are a returning student, your password may not be the default, or you may need to reset it (see optional step below).

STEP 3: Password

After entering the default password, you may be prompted to create a new one. Make sure it is new, has at least one letter, one number, and is over eight characters long. You may want to write it down as that will be your new password until the start of the next school year. 

Optional step: 

If you were dropped/re-enrolled, you may need to do a PASSWORD RESET.

• Follow this link to change your district password.
• On the next page, enter your student email address, old password, and the new password that you would like to use.
• Click submit to change your password. 

STEP 4: Clearing Your Dock

After logging in you will see a bunch of icons in the dock, usually locate at the bottom of your screen (or something similar).

Drag all apps on the bottom dock into the trash, except these 3. Keep:

• Finder
• Launchpad
• System settings.

STEP 5: Setting up your Dock

1.  Open Launchpad to find

   •  Chrome
   •  Self-Service
   •  The OSAS browser
2. Drag each icon down to the dock.
3. Your dock should look like this when finished (Finder, Launchpad, Chrome, Self Service, OSAS, Settings, Trash):

STEP 6: Logging Into Chrome

• Open Chrome and login with your full school email address.
• You may want to copy the email before pressing continue as it will redirect you to a Microsoft login.
• After entering the email the second time, you will need to put in the same password you used to login to the computer.
• Press 'Continue' twice
• Then you should see the new chrome homepage called Student Login Portals
  & Apps. This is the district default for students.
  
• Chrome should show you synced in the upper righthand corner
  
• If it shows needing to update, click the “New Chrome available” button to update.
  

TROUBLESHOOTING

Additional Tech Help can be found on the Tech Corner in the EDGE Website.

Technology Corner

OSAS Browser Problems

• Click on Self-Service in your dock.
• Scroll down the main page and check to see if it says, “OSOS Browser 17” and whether it says install or reinstall below the icon. 
• If it says install, do so now and make sure not to open any other tabs or applications.
• If it says to reinstall, then the application has already been updated and is ready to use. ** It will say reinstall once it has successfully installed.

Open Chrome and login using your school email address. Make sure sync is turned on. 

Screen Sharing or Audio Permission Problems

•  Access Settings
• Scroll down the left side for a tab that says Privacy & Security
• Scroll down again and select the Screen & System Audio Recordings tab.
  
• Make sure Chrome and Zoom are switched on (Microsoft Teams doesn’t matter for students.)
  

GoGuardian Problems

If your teacher says they cannot see you in GoGuardian, copy this into the search bar and press enter the following to fix it: 

chrome://restart

It will close and reopen all your tabs in about 30 seconds, and everything will be resynced properly.